FAQs

Occasionally, your order may arrive in Amazon-branded packaging. This happens because we use Amazon’s 3PL (Third-Party Logistics) service for faster and more reliable delivery.

While it's not common, Amazon may sometimes use their own packaging during the shipping process. We appreciate your understanding as we work to get your order to you as quickly as possible.

We ship orders based on your location to ensure faster delivery:

– U.S. customers: Orders are shipped from within the USA

– Canadian customers: Orders are shipped from within Canada

This approach helps us avoid long delivery times and get your order to you as quickly and efficiently as possible.

Processing Time: 1–2 business days

3–5 business days within the U.S.

Once your order ships, you'll receive a tracking number via email so you can follow its journey.

Note: Delivery times may vary slightly during peak seasons or holidays.

You can reach us by filling out the contact form on our website — we’re here to help!

Our customer service team responds to all inquiries Monday to Friday, 9:00 AM – 5:00 PM (USA time zone).

⏱ We aim to get back to you within 12 to 24 hours on business days.

To cancel your order, please email us at arvibloom@hotmail.com with the subject line "Cancel My Order."

📌 Important:

We only charge your payment method once your order is shipped. If your order hasn't shipped yet, we'll do our best to cancel it in time.

However, once your order has shipped, we’re unable to cancel it — but you can still request a return after it arrives.

Currently, we only ship within the USA and Canada. We're working onDo you ship internationally?
expanding our reach, so stay tuned!

If you're outside these regions and interested in our products, feel free to contact us — we may be able to assist on a case-by-case basis.

We’re so sorry! If your order arrives damaged or defective, please contact us at info@arvibloom.com within 7 days of delivery.

Include your order number and a photo of the item, and we’ll work quickly to resolve the issue with a replacement or refund.

We want you to love every Arvi Bloom item. If something isn’t quite right, we’re here to help.

You can find full details on returns, exchanges, and refunds by visiting our policy page:

👉 Return & Refund Policy

We aim to get your order out quickly!

– Processing Time: 1–2 business days

– Delivery Time (within the U.S.): 3–5 business days

Once your order ships, you’ll receive a tracking number by email so you can follow its progress.

📦 For full details, visit our Shipping Policy

Can I make changes to my order after it's placed?

We process orders quickly to ensure fast shipping, so changes aren't always possible.

If you need to update your shipping address or make changes, please email us at arvibloom@hotmail.com as soon as possible.

We’ll do our best to help before the order ships — but once it's on its way, we’re unable to make changes.